Whether it’s hiring employees, keeping them engaged, addressing their concerns, or supporting their growth and development, human resources is an essential business function that helps companies succeed. Working with every department and every team member, HR personnel with the right skills can enhance an employee’s experience throughout their tenure while strengthening business operations and contributing to the bottom line.
On this episode of Voices of eLearning, Dr. Heidi Scott, Chief Learning Officer at HR.com, joins host JW Marshall to discuss the pandemic’s effect on eLearning across the board, effective approaches to both microlearning and just-in-time learning, as well as relevant learning experiences that can help bring out the best in HR pros and drive their careers where they want to go.
“I’m beginning to see a little bit more of a finicky taste for consumers when it comes to online learning,” Scott said. “‘Give us more than just fire-hosing for the sake of knowledge acquisition. Help me go do my job better.’ And that’s going to take some engaging, some innovative, some curiosity-peaking types of learning experiences. I think that the appetite of our culture is shifting, and I think that the trend is trending toward we—in the eLearning space and the instructional design space and the learning and development space—we’ve got to up our game.”
Listen to past episodes of Voices of eLearning, here.