Why Training and Support Matter for an LMS

Why Training and Support Matter for an LMS

Raul Reyeszumeta
February 25, 2021

In most cases, schools and companies that leverage eLearning look to a Learning Management System (LMS) as the foundation. Often, an LMS can be challenging to customize and optimize for better outcomes. That’s where experts can change the game.

On this episode of Voices of eLearning host JW Marhshall welcomes the co-founders of eThink, Brian Carlson and Cheryl Patsavos. eThink is a fully-managed eLearning solution that supports and augments the world’s most used open-source LMS, Moodle.

Carlson and Patsavos started the company 13 years ago after working together as consultants for another EdTech company. “We experienced the needs of EdTech clients up close, which spurred the development of eThink,” Patsavos said.

While the company has been in the online learning space for over a decade, things changed last year. “It was an incredibly interesting year, and there was a panic to quickly plan for fully going online, and we had a busy time supporting clients,” Carlson noted.

The acceleration to adopt led to a five-fold increase in usage for their product. The surge wasn’t just K-12 and higher ed but also corporate learning. This transformation to digital learning experiences exposed a big gap, and it wasn’t the technology. Most instructors still don’t feel comfortable delivering online learning.

eThink is prepared to fill those needs in the market. “We’ll be able to deploy new services like content creation and be able to innovate for the betterment of the product and client service.”

Listen to past episodes of Voices of eLearning here.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

Raul Reyeszumeta
March 9, 2021
How Does a Former Pro Golfer Translates Experience to Business?
  Many things can prepare someone for their career—experiences and even time on the golf course.  Brandon Pfluger speaks with Brett Kanda, VP Sales and Marketing for BRINC ...
Raul Reyeszumeta
February 24, 2021
Trust but Verify: A Common Sense Approach to Data
    Diving Into Data tackles a common and pivotal part of the data ecosystem—don’t trust it until verifying it. There are many approaches to take to ensure data accuracy. Additiona...
Raul Reyeszumeta
February 23, 2021
The Role of Video and Narrative in Empowering Sales
  As the EVP of Business Development at MarketScale, Tim Maitland knows a thing or two about leading revenue teams. But now he's on the hunt to speak with experts across B2B as they share their...